Returns and Refunds

At Lienne, we take great care in ensuring the quality and craftsmanship of every piece before it reaches our customers. Due to the nature of our products and to maintain the highest standards of hygiene and quality, all sales are final.

We do not accept returns, refunds, or exchanges under any circumstances once an order has been placed and delivered.

We kindly ask customers to carefully review product descriptions, sizing information, and order details before completing a purchase.

In the event that you receive an incorrect or defective item, please contact our customer support team within 24 hours of delivery so we can review the issue and assist you accordingly.

We appreciate your understanding and support in helping us maintain the quality and integrity of our products.

Alterations

We understand that sizing can sometimes be tricky, and we want to ensure that your garment fits perfectly. While we do not accept returns for changes in size, we offer professional alteration services to adjust your piece as needed in Bahrain only.

• Standard alterations are available for 2 BHD and typically completed within 3-4 days.
• Express alterations are available for 4 BHD, ensuring faster turnaround for urgent requests.

These services are intended for cases where a customer may have selected an incorrect size or requires minor adjustments to achieve the perfect fit. Our skilled team handles each garment with care, maintaining the quality, elegance, and modesty that we represent.

To request an alteration, please contact our customer support team with your order details within 2 days of receiving the order and specify whether you prefer standard or express service.